Privacy Policy

Privacy Policy

Last updated: August 2026

Rowan Berry Jewellery ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Rowan Berry Jewellery is the data controller for the personal data collected through this website. If you have any questions about this policy or how we handle your data, please contact us at: hello@rowanberryjewellery.co.uk.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Identity data: name
  • Contact data: email address, postal address, phone number
  • Transaction data: details of purchases and payments
  • Technical data: IP address, browser type, device information, cookies
  • Marketing data: your preferences for receiving marketing from us

3. Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

  • Contract: Processing is necessary to fulfil your order and deliver your purchase.
  • Legal obligation: Processing is necessary to comply with our legal obligations (e.g. tax records).
  • Legitimate interests: We may process your data for fraud prevention, improving our website, and direct marketing to existing customers, where this does not override your rights.
  • Consent: Where you have given us explicit consent, for example to send you marketing emails. You may withdraw consent at any time.

3. How We Use Your Data

  • To process and fulfil your orders
  • To communicate with you about your order
  • To send marketing communications (where you have consented or we have a legitimate interest)
  • To improve our website and customer experience
  • To comply with legal and regulatory obligations

5. Cookies

We use cookies and similar tracking technologies on our website. You can manage your cookie preferences via our cookie banner. For more information, please see our Cookie Policy.

6. Sharing Your Data

We may share your personal data with:

  • Shopify Inc. - our e-commerce platform provider, who processes data on our behalf. See Shopify's Privacy Policy.
  • Meta Platforms, Inc. — for advertising and analytics via Meta Business Tools (including Meta Pixel and Conversions API). Data shared includes website event data (such as pages visited, items viewed, or purchases made), only where you have provided consent via our cookie banner. See Meta's Privacy Policy.
  • Payment processors - to process your payment securely.
  • Delivery and postal services - to fulfil your order.
  • Legal authorities - where required by law.

We do not sell your personal data to third parties.

7. International Transfers

Some of our service providers (including Shopify) may process your data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

8. Data Retention

We retain your personal data only for as long as necessary. Order data is typically retained for 7 years for tax purposes.

9. Your Rights

Under UK GDPR, you have the following rights:

  • Right of access - to request a copy of the personal data we hold about you
  • Right to rectification - to request correction of inaccurate data
  • Right to erasure - to request deletion of your data in certain circumstances
  • Right to restrict processing - to request we limit how we use your data
  • Right to data portability - to receive your data in a structured, machine-readable format
  • Right to object - to object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at: hello@rowanberryjewellery.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.